Finding the right cybersecurity provider is not an easy task. Unlike choosing a service provider for your broadband or mobile phone (where many companies offer the same thing), a cybersecurity company is not simply a matter of preference. Instead, you need a reliable provider you can count on and who provides suitable protection for your business needs. Thankfully, there are a few things you can investigate to determine whether a cybersecurity provider will be good or bad – we have put together a checklist of things to consider.
As with any purchase or investment, you need to be sure the product or service will provide the benefits you are looking for. With a cybersecurity provider, both product and service are key.
Product
Full Coverage
Most products are built specifically for a certain kind of device, so if you are looking to secure your entire network, you should be wary of buying a product that will only provide coverage for specific devices. Many cybersecurity companies have great products available but will force you to buy separate products for almost every device within your network to guarantee full protection. However, there are some products – like a Security Information and Event Management (SIEM) solution – that will cover your entire network at a lower cost. If in doubt, always question how different components of your IT infrastructure is protected, such as network, connectivity, computers, servers and disaster recovery.
Internal & External Protection
Like the above, some products only protect you from attacks that come from the cloud i.e. they will not protect you against an attack coming from your own network. It is wise to be cautious of this and make sure you find a product that will stop attacks, regardless of their source.
Reports
A solution like a SIEM will make the reporting and compliance process much easier. Most products create reports on one device, which can be a nightmare when you are looking for a potential problem, but a quality SIEM solution can centralise your reports and remove a lot of false-positive reports.
Services
Helpful Communication
Looking at the additional services a cybersecurity company can provide you with is a crucial aspect to consider, such as how they can assist in the form of expert analysis and communication. You may not have a lot of knowledge on the complexities of cybersecurity, so when a problem or question arises, it is ideal to have a supplier on hand who can assist with these matters and reassure both you, your employees, and your clients.
Monitoring & Notifications
Another benefit of having a good cybersecurity provider on your side is the continuous monitoring and speed of notifications you receive. With the help of a support team, you will have reassurance that when any unusual behaviour takes place, you will be immediately notified. Too often breaches occur and nothing is detected for 30 minutes, an hour or even longer – a good cybersecurity provider should be able to notify you a lot faster.
To have the most reliable cybersecurity coverage, you need a provider that will offer you not only a suitable product for your business setup but also a level of service that will ensure that in the case of a breach, you are notified as soon as possible.
We pride ourselves on offering zero trust security as standard to all our customers, as well as a range of cyber security packages so you can get a service level that works for you. Get in touch to find out more.
